Get better, happier customers.
And more of them.

Get better, happier customers.
And more of them.

We help service companies drive growth with design, automation, systems and customer journey optimisation.

Join our happy clients

Join our happy clients

Some of our recent clients

Typical Growth Issues

Are You Facing These Common B2B Growth Challenges?

Unlocking B2B growth can be hard. If you’re struggling, you’re not alone. Here’s what we see time and time again...

Your website is a digital ghost town.

Visitors come, they see, but they rarely convert. It's like having a store with no cash register.

Your marketing efforts are a shot in the dark.

Sometimes you hit the bullseye with high-quality leads, other times you're way off target. This inconsistency is draining your resources and team morale.

Your sales team is running on a hamster wheel.

They're always busy, but deals keep slipping away or growing stale. It feels like trying to fill a leaky bucket.

Customer onboarding feels like herding cats.

New clients are excited to start, but the after sale process is so unclear and convoluted that they mentally check out before they’ve started. Hello, early churn!

You're sitting on a goldmine of existing customers, but you can't seem to tap into it.

Upsells and cross-sells should be easier, right? Instead, it feels like you're leaving money on the table.

The tech stack that was supposed to make life easier has become a tangled web.

Different tools don't talk to each other, and valuable data is falling through the cracks.

If any of these resonate with you, you're in the right place. These aren't just annoyances – they're growth killers.

The Natural Approach

Unlock Your Growth Potential

At Natural, we don't just apply a fresh coat of paint to your business. We engineer a growth machine that attracts, converts, and retains your ideal customers with efficiency.

Design that attracts, engages and converts your target customers

We go beyond aesthetics to create intuitive, compelling designs that guide your prospects through every stage of the buyer's journey.

  • User-centric web design that turns browsers into buyers

  • Conversion optimised landing pages that capture high-quality leads

  • Intuitive UI/UX for your digital products that users love to engage with

  • Cohesive brand identity that builds trust and recognition

Visited Website

Qualified

Lead Nurture System

247

184

32

Sales Pipeline System

19

$144,873

AI, automation and systems that scale your business

We implement and integrate robust systems that automate your sales and marketing operations, ensuring no opportunity slips through the cracks.

  • CRM optimisation to track and nurture every lead effectively

  • AI enhanced marketing automation that delivers the right message at the right time

  • Sales enablement tools that empower your team to close more deals

  • Customer success platforms that proactively reduce churn

Ongoing Optimisation For Maximum Life Time Value

Ongoing Optimisation For Maximum Life Time Value

We continuously refine your entire customer experience, from first touch to long-term advocacy, maximising customer lifetime value.

  • Data-driven optimisation of every touchpoint in the customer journey

  • Crafting onboarding experiences that accelerate time-to-value for your customers

  • Proactive customer success strategies that boost retention and expansion

  • Advocacy programs that turn satisfied customers into vocal promoters

  • Proposals Sent

    Calls Booked

    Open Rates

    Customer Satisfaction

    Deals Won

  • Customer Satisfaction

    36%

    Deals Won

    12%

    Proposals Sent

    36%

    Calls Booked

    19%

    Open Rates

    13%

Testimonials

Don’t just take our word for it

Don’t just take our word for it

We’ve helped dozens of companies generate more leads by transforming their digital customer journey.

"Our leads have been far more engaged since launching our new site and customer journey improvements. Sales calls have been easier and revenue has increased. We love it."

"Our leads have been far more engaged since launching our new site and customer journey improvements. Sales calls have been easier and revenue has increased. We love it."

Matthew Ford

Director, BUILT

  • Jeff Prewitt

    Founder, Construxion Pro

    "You killed the design on this! I knew I was gonna love what you built, but this still exceeded my expectations.

    Thanks Sam!"

    Alex Mohseni

    Founder, AskTheHive

    "Natural is the best design and customer journey focused experience I’ve ever had. True partners, helping you build at truly amazing at speed."

    Tony Yi

    CTO, MedVanta

    "My work with Sam, and with the work he has delivered has been nothing less than exceptional and is a testament to what a true partnership should look like in every engagement."

    Sara Callow

    CEO, Creative Science

    "Amazing design, great communication and process! Sam really helped us create an experience that perfectly positions us to our ideal clients and increased the amount of leads we've generated"

    Joe Meftah

    Co-Founder, Glazing Hub

    "Sam took the time to deeply understand the problem we're trying to solve and as a result absolutely nailed the look, feel and journey for the customer on our website and lead nurturing campaigns."

How Bad Is It?

The Hidden Costs of Your Unoptimised Customer Journey

The Hidden Costs of Your Unoptimised Customer Journey

In today's hyper-competitive B2B landscape, these inefficiencies aren't just speed bumps – they're roadblocks to growth.


Let's get real about the impact of these challenges...

Every bounced visitor on your website represents lost revenue. If your conversion rate is just 1% below industry standard, how much is that costing you annually?

Low-quality leads aren't just a waste of time – they're a waste of money. Calculate the hours your sales team spends nurturing leads that go nowhere. Now multiply that by their hourly rate. Ouch.

Customer churn is a silent killer. A 5% increase in customer retention can increase profits by 25% to 95%. How much growth are you missing out on?

Inefficient onboarding doesn't just frustrate customers – it delays time-to-value. The longer it takes for customers to see results, the higher the risk of churn.

Your existing customer base is your most valuable asset. If you're not systematically growing customer lifetime value, you're leaving your most profitable revenue source untapped.

Tech stack chaos isn't just annoying – it's expensive. How many hours does your team waste on manual data entry or fixing integration issues?

How We Work

We’re Your Partners In B2B Growth

We’re Your Partners In B2B Growth

If you’re looking for a partner that understands how to create more leverage in your business. You’re in the right place.

Available now

Get in touch

Use the form opposite to provide a few details about your business and what you’re looking for help with so we can see if it’s a match.

Or Book a Call

Get clarity on some quick growth wins

Get to know each other in 30 mins

No obligations after initial consultation

Available now

Get in touch

Use the form below to provide a few details about your business and what you’re looking for help with so we can see if it’s a match.

Or Book a Call

Get clarity on some quick growth wins

Get to know each other in 30 mins

No obligations after initial consultation

Available now

Get in touch

Use the form below to provide a few details about your business and what you’re looking for help with so we can see if it’s a match.

Or Book a Call

Get clarity on some quick growth wins

Get to know each other in 30 mins

No obligations after initial consultation

Helping SaaS and service businesses generate more leads.

We Help B2B Companies Like Yours Drive Growth Through Design, Systems & Customer Journey Optimisation.

Natural Agency Limited © 2024 - The Old Police Station, Ashby de la Zouch, Leicestershire, LE65 1BS